Cable line drop for tree removal

Good evening @user_seanjohn76, and thank you for reaching out on our Community Forums, we appreciate your time and hope you are having a wonderful week. We are happy to submit a ticket to assist with having your cable line dropped for the tree removal you are having done on your property, rest assured, you've reached the right team to help get this taken care of. To get started, can you please send us a Direct Message with your first and last name along with the service address? To send a "Direct Message" ("Private") message: Click "Sign In" if necessary

• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

We look forward to working with you further!