1 Message
Cable line down
<Edited: Personal Information>
The cable box has been ripped out the wall and the cable wires are on the ground in my backyard.
1 Message
<Edited: Personal Information>
The cable box has been ripped out the wall and the cable wires are on the ground in my backyard.
XfinityRay
Official Employee
•
2.7K Messages
26 days ago
Hi there, user_km5swe! You are at the right place for help getting all of that cleaned up and repaired. We are happy to assist you!
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0