Visitor
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5 Messages
Cable line down in my yard
I have a cable line that is drooping very low into my yard and my neighbors yard. I cannot figure out how to contact someone at xfinity to get it fixed.
Visitor
•
5 Messages
I have a cable line that is drooping very low into my yard and my neighbors yard. I cannot figure out how to contact someone at xfinity to get it fixed.
XfinityShawn
Official Employee
•
1.4K Messages
2 years ago
@user_8a9s6f Our team can help you today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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