user_l6r798 thank you for using the Xfinity Community Forums page to reach out today. I understand that you have had some concerns with your cable line after a landscaper damaged the line. Have your services been impacted as a result of this damage?
user_l6r798 Let's do what we can to fix that right away. I know how important a working connection is in the modern digital world we live in today.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
How to Send Us a Direct Message:
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Click the "Direct Messaging" icon.
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In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityMarcus
Official Employee
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2.3K Messages
1 hour ago
user_l6r798 thank you for using the Xfinity Community Forums page to reach out today. I understand that you have had some concerns with your cable line after a landscaper damaged the line. Have your services been impacted as a result of this damage?
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