Visitor
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1 Message
Cable line cut
Hi - my cable line was cut by contractors installing siding. I have tried the chat support and calling and have been unable to get any support. I need a technician to come out and fix the cut line.
Visitor
•
1 Message
Hi - my cable line was cut by contractors installing siding. I have tried the chat support and calling and have been unable to get any support. I need a technician to come out and fix the cut line.
XfinityDemetrise
Official Employee
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264 Messages
4 hours ago
Hi there @user_axuaov Thank you so much for reaching out on our Xfinity Community Forum about your cut line. I'll be happy to assist. To get started, please follow the steps below to send a direct message.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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