1 Message
Cable line cut
We lost Internet yesterday because the cable line to our apartment had been cut by contractors installing new siding to our building. I need someone to come out and repair/replace the line asap.
1 Message
We lost Internet yesterday because the cable line to our apartment had been cut by contractors installing new siding to our building. I need someone to come out and repair/replace the line asap.
XfinityAdrienne
Official Employee
•
898 Messages
22 days ago
Good morning, user_cbh8ke! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with your services being down. We would be happy to look into the account, and schedule an appointment to your location. Can you send us a DM to get started?
Please send us a direct message with your full name, business name, full address, and phone number.
• Click "Sign In" if necessary
• Click the "
Direct Message icon”
(upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0