Visitor
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2 Messages
Cable line cut in the yard
Hi the Xfinity cable line was cut in my yard due to which our internet service is lost and I am working from home which is can't work any more and this might give me loss of pay..can I get s on me ok me to repair as soon as possible please?
CCZachary1
Problem Solver
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672 Messages
3 years ago
@user_02ec46 Thank you for reaching out and for bringing this to our attention. I would like to get someone out to replace that line for you.
Could you please send our team a private message with your full name and full address?
To send a Private message to Xfinity Support from any Forum page:
Click "Sign In" if that prompt is visible
• Click the "Direct Messaging" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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