Visitor

 • 

1 Message

Monday, April 27th, 2026 11:02 PM

Cable in the ground

I call last Saturday a truck cross in front of my house and drop the Internet cable and nobody fix the problem 

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Official Employee

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2.7K Messages

5 hours ago

Oh my, that is definitely an issue we can look further into from here. Can you send me a direct message with the full name and complete address for your service? To send a direct message. 

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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