Plice15's profile

New Poster

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1 Message

Fri, Oct 30, 2020 11:00 AM

Cable drop exposed

I had service installed at my residence about 3 months ago. While working in my yard, the orange cable drop was not properly buried. I need this addressed as this does not meet cable spec nor NEC 17 830.47(yes I work in the electrical industry and verified). Cable specs also override NEC as those specs are typically more stringent. Line was buried less than 1 inch down.

Responses

ComcastMichael

Official Employee

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2.9K Messages

6 m ago

Greetings, @Plice15! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that the drop is exposed and was not buried very deep. We know it can be frustrating to have a cable just laying in the yard, especially if you're trying to do yard work! You certainly have come to the right place. I would like to make sure this drop is properly buried. Please send me a PM with your first and last name so I may further assist you.

 

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