U

Visitor

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1 Message

Friday, May 2nd, 2025 9:05 PM

Cable down in driveway

What do I do if I have a cable down in my driveway? I have tried calling and cannot talk to anyone. 

Official Employee

 • 

1.2K Messages

1 day ago

 

user_fq8bx7 Hey there. We can create a ticket to get someone out there and take care of this. 
 
Will you please send our team a direct message with your full name and full address?
~~~~
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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