2 Messages
Cable cut
Did gardening, and planted away from cable per the painted lines from JULIE. The cord was not in the marking and it is only 2 inches deep. I have an appt Thursday, I just want to make sure this in on the ticket.
2 Messages
Did gardening, and planted away from cable per the painted lines from JULIE. The cord was not in the marking and it is only 2 inches deep. I have an appt Thursday, I just want to make sure this in on the ticket.
XfinityEsteban
Official Employee
•
137 Messages
2 years ago
Hello, @user_ej23hi. I can check into this service visit for you here.
Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it.
1
0