M

Visitor

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5 Messages

Monday, July 10th, 2023 9:13 PM

Closed

Cable clean up in front of my row house

I have at least 2 dead xfinity cable runs in front of my row house that needs to be removed. They have been an eye sore for the last 2 years and I finally took a close look at both cable runs and they do not go anywhere. These cables are running across the alley street and it wouldn't take a contractor with a cherry picker 5 minutes to clear up. It would be fantastic if this could be taken care of. 

Official Employee

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331 Messages

2 years ago

I'd love to help out with this but we'll need some information to do so. Can you please private message us your full name and address?

Visitor

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5 Messages

@XfinityJoshuaG​ I'm new to this forum. How do a PM you?

Official Employee

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2.8K Messages

Sorry about that, @MaxIBaltimore. Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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Visitor

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5 Messages

Thank you very much. PM sent.

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