3 Messages
Cable bury
I was working in my yard planting. So I call Julie to check the area. After all the flags were in place I started my job. I was putting in a edger for the planting bed when I ran into an infinity line only two inches below my grass. I knew it was down there but had no idea that it was that close to the surface. I cannot believe that being two inches deep could be a correct bury practice. To me it look like a half heartedly attempt at best.
EG
Expert
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110.1K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityTy
Official Employee
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376 Messages
1 year ago
Hello @user_ua9ylh! We typically bury our lines 18-24 inches deep. Thank you.
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