@user_wyhzty Thank you for making us aware of what happened to your lawn via Forums. I'd like to look into this matter for you. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
user_wyhzty To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. Click "Sign In" if necessary Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it
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XfinityRaul
Official Employee
•
2K Messages
23 days ago
@user_wyhzty Thank you for making us aware of what happened to your lawn via Forums. I'd like to look into this matter for you. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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