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Friday, November 8th, 2024 11:34 PM

Cable boxes

I haven't received my cable boxes 

Official Employee

 • 

998 Messages

14 days ago

user_rcl56a thank you for using the Xfinity Community Forums page to reach out regarding your video equipment. I understand you are awaiting the arrival of equipment, and we can check on that for you. Please send me a direct message with your full name and complete service address to get started.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message. 
 

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