1 Message
Cable box
I would like to return a cable box and also see pricing if I drop cable and just keep the internet
1 Message
I would like to return a cable box and also see pricing if I drop cable and just keep the internet
XfinityMartyR
Official Employee
•
2K Messages
11 hours ago
Thanks for reaching out, user_ncjqme! You can return the Xfinity cable box to any Xfinity Store, or UPS Store. The UPS Store will ship the box back to us at no charge to you. You can also visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us.
We would be more than happy to review your account, and pricing for making a service change. Please send us a direct message.
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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