2 Messages
Cable box shipping status
I ordered an upgraded cable box through my old cable box. I cannot find evidence of the cable box order anywhere on my account. I would like a shipping number if it was shipped.
2 Messages
I ordered an upgraded cable box through my old cable box. I cannot find evidence of the cable box order anywhere on my account. I would like a shipping number if it was shipped.
XfinityVictor
Official Employee
•
1.3K Messages
2 years ago
Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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