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Friday, January 3rd, 2025 8:09 PM

Cable box setup

Trying to set up new cable box and it won't go past loading screen

Official Employee

 • 

2K Messages

4 months ago

@LFador06

 

Thanks for reaching out to us, this link https://www.xfinity.com/support/articles/x1-stb-activation has great information on how to activate Xfinity cable boxes. What I recommend is unplug the cable power cord and coax cable and then plug them back in and go through the process again to activate your Xfinity cable box

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