Visitor
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1 Message
Cable Box Service Entrance Broken
The box on the exterior of my house that connects the cable from the street is broken. The door covering the boax and cable connection is missing. How can I get it repaired or replaced?
Visitor
•
1 Message
The box on the exterior of my house that connects the cable from the street is broken. The door covering the boax and cable connection is missing. How can I get it repaired or replaced?
XfinityAbby
Official Employee
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341 Messages
10 hours ago
Hello @norwoodbuilder. Thank you for reaching out on our Community Forum. I know how important it is to make sure that box is repaired.
Please send us a direct message with your full name and address so that we can assist you further.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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