@user_7ykfn0 Good morning! Thank you for taking the time to reach out to our Community Forums Team regarding your cable box. I'm happy to help you get a ticket issued to our local team to get the repairs completed. Can you please send a Direct Message with your name, and the service address?
Click "Sign In" if necessary Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it
XfinityKassie
Official Employee
•
1.3K Messages
8 days ago
@user_7ykfn0 Good morning! Thank you for taking the time to reach out to our Community Forums Team regarding your cable box. I'm happy to help you get a ticket issued to our local team to get the repairs completed. Can you please send a Direct Message with your name, and the service address?
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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