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Wednesday, November 6th, 2024 5:38 PM

Cable box broken outside

Cable box outside on lawn has broken lid and exposed wires.

Official Employee

 • 

1.3K Messages

8 days ago

@user_7ykfn0 Good morning! Thank you for taking the time to reach out to our Community Forums Team regarding your cable box. I'm happy to help you get a ticket issued to our local team to get the repairs completed. Can you please send a Direct Message with your name, and the service address? 

 

Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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