Skip to main content

    Support

    Offers

U
user_8f698b
1st Topic
1st Like

4 Messages

Monday, September 18th, 2023 6:14 PM

Closed

Cable between pedestal and my own modem

What type of cable (coaxial? Cat ?) xfinity run between pedestal and my own modem inside my house?

Buffalo Grove, IL

This is new construction, pedestal is already build in next to my basement, on the lawn.

If Cat cable is an option as of September 2023, do you have a modem with Ethernet plug build into a modem?

Question

 • 

Updated 

2 years ago

188

2

0

ccRuben

Retired Employee

 • 

729 Messages

2 years ago

@user_8f698b The cable used from the pedestal to the modem is Coaxial. The connection from the wall to the modem is also Coaxial. 

3

0

user_8f698b

4 Messages

Does xfinity/comcast offer modem which is connected to the pedestal using Cat6 cable?  My contractor has installed Cat6 cable from my unit to the outer wall, close to xfinity pedestal,  there is no Coaxial cable at all used.. He told me, that "it is brand new technology", "Coaxial. is old one, Cat6 is brand new."". is that right ?

2 years ago

0

XfinityJustinC

Official Employee

 • 

1.2K Messages

@user_8f698b, that is a great question. Yes we do have modems you can lease that have ethernet ports on the back. Looking over this helpful document, I do see Cat6 or Cat6a mentioned for Ethernet connection in this article: https://www.xfinity.com/support/articles/requirements-to-run-xfinity-internet-service. 

 

Besides leasing a modem from us, you can also provide your own modem if you prefer. We have a great tool to ensure you would have a compatible modem for the speed you choose: https://www.xfinity.com/support/devices/#unauth. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

0

user_8f698b

4 Messages

"""Yes we do have modems you can lease that have ethernet ports on the back.""" every modem unit has it.. I AM NOT asking for home network/LAN, I am asking  for the kind of cable being  used between pedestal and modem.. Coaxial only ? or Cat   may be used ? If Cat6 may be used, does Xfinity have modem for such aplication  ????.. ones again.. I AM asking for connection between pedestal and  my personal cable modem ONLY.. O N L Y ...

2 years ago

0

EG

Expert

 • 

110.2K Messages

2 years ago

@user_8f698b 

You still need a coax cable installed to go from the outside pedestal / tap to the inside of your building / unit where your modem would be located.

2

user_8f698b

4 Messages

Thank You.. it is such answer I was looking for... BTW.. few months from now  my electrician will be ripping/cutting/mudding many many walls in our townhouse.. I told him about coax, but he ignored me, .. I have never ever heard about Cat5 or 6  being used outside my own network, I do mean , from pedestal trough the walls, and modem.  .I do have an internet ,, cable internet from 1997.

2 years ago

EG

Expert

 • 

110.2K Messages

@user_8f698b 

Quite welcome !

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

2 years ago

0

forum icon

New to the Community?

Start Here