Visitor

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1 Message

10/21/2026 7:23 PM

CA LifeLine Broadband Pilot Error Loop - Needs Backend Token Reset

CA LifeLine Broadband Pilot Error Loop - Needs Backend Token Reset

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Official Employee

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3.3K Messages

23 days ago

Hello, @user_gb0vsg. Thanks for reaching out to us via Forums. Can you please walk me through the steps you're taking when you get this error loop?

Visitor

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1 Message

10 hours ago

I need help. I am trying to submit my california lifeline application on the Xfinity wesbite, but as soon as I submit my application and proof the page says " Looks like the didn't work " and tells me to try again later. I have tried submitting it on different days and still same issue. Xfinity keeps sending me to Califeline and they keep sending me back to Xfinity.

Official Employee

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519 Messages

@user_c2aft0, I am sorry you are having trouble completing the application process online for the California Lifeline. Please follow the link for assistance with the application; there is also a toll-free number: 1-877-858-7463. Please let us know if you need additional assistance. California LifeLine Home Broadband Pilot application process.

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