business account

Hello. How can I get a supervisor to call me back about our business account and products we've been paying for and have never been able to use. I have spoken to 5 individuals so far and have to repeat the same problem over and over with no results. When I ask to have a supervisor call me I'm told they will and it never happens. I'm at my wits end. How can I get a supervisor to ball my business about our business account?

Responses

Again

Expert

•

31.4K Messages

12 days ago

@user_of5znr

If you are a business customer you need to be posting in the business help and support forums.

https://forums.businesshelp.comcast.com/

2

0

U

user_of5znr

2 Messages

I thought I did, I'm new to this so there's no need to get testy. Sorry for the imposition.

Like

Reply

11 days ago

0

XfinityDena

Official Employee

•

3.1K Messages

@user_of5znr we have limited access to business accounts. Please give our Business partners a call at 855-971-2673 as they have all the tools to assist you with your contract.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

10 days ago

0

Customer Service

user_of5znr

business account

Again

user_of5znr

XfinityDena

New to the Community?