We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. It typically takes about 14 business days for Xfinity (Comcast) to bury a cable line after the request is submitted, though it can take longer depending on weather, permits, and utility marking schedules. While some may see it completed within 14 days, delays due to utility locates, crew availability, and ground conditions often extend this timeline, sometimes stretching to several weeks or months in some cases. In some areas there have been delays due to frozen ground, and a late spring.
user_xxkwmj
Visitor
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2 Messages
5 hours ago
When will you bury my line?
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XfinityMartyR
Official Employee
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3.2K Messages
5 hours ago
We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. It typically takes about 14 business days for Xfinity (Comcast) to bury a cable line after the request is submitted, though it can take longer depending on weather, permits, and utility marking schedules. While some may see it completed within 14 days, delays due to utility locates, crew availability, and ground conditions often extend this timeline, sometimes stretching to several weeks or months in some cases. In some areas there have been delays due to frozen ground, and a late spring.
You can find more information about the process here: When an underground cable line needs to be installed or replaced
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