Burying cables

Thank you for such a quick response! We don’t have an exact date for the other work yet. The other work is with a private landscaper/hardscaper who will be removing pavers that cover the area where we will have these lines buried. We will have them remove the pavers so that your team can dig a trench and lay the line down. And then we would have the hardscaping crew finish the job of building our patio back on top. But I need to know how far in advance your team is usually scheduled, and how long it usually takes to bury a line (can you get it done in one day?). 

You're welcome, @user_w0h7ks. Jobs like this can take time and depends on the list of work orders your local maintenance team have. It can take up to 14 days before an appointment is scheduled.

Just to make sure I'm understanding you correctly, these cables are currently exposed? Do these cables run across your yard from the pedestal to your home or do you just want them relocated and buried?

The cables currently run from a pole behind our house, in the air over our back patio, attach to the house higher up, and then run down the outside of our house to a box of some kind located on the outside of the house. Then from the box they go into the house.

some of the wires are not ones we use at all (for example, we do not have cable for our tv), but one of them is for our internet (we think). 

Thank you. I'm having trouble finding the chat icon OR the bell icon. Can someone please call me on my cell phone number associated with this account? It is the cell phone number that ends in -9204.