Visitor
•
1 Message
Burying cable
How can I get xfinity to get our cable buried? We have had 2 no show appointments. It’s been exposed for 4 months and poses a tripping hazard across our sidewalk and pool deck.
Visitor
•
1 Message
How can I get xfinity to get our cable buried? We have had 2 no show appointments. It’s been exposed for 4 months and poses a tripping hazard across our sidewalk and pool deck.
XfinityMatthew
Official Employee
•
1.6K Messages
2 hours ago
Hello @user_94hxx2 Sorry to hear about the missed appointments. We'd love the opportunity to check what got scheduled and make sure the proper job for a burial was submitted. Please send us a direct message with your full name and service address and we can help get this looked at.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
0
0