Visitor
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1 Message
Bury Xfinity cable lines
I've made MANY contacts (in store, online) with Xfinity to bury cable lines in my yard for the past ~15 days . The lines are a safety hazard (tripping, etc). I was given Work Order numbers, but no response from Xfinity as to when to expect the work to be completed.
EG
Expert
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112.9K Messages
3 days ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityShawn
Official Employee
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1.8K Messages
3 days ago
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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