Bury the line you dug up before someone trips and KILLS themself

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

@user_mls3a2

Thanks for reaching out to us, as a customer and a homeowner I would not be happy if I had an unburied cable line on my property. Just go ahead and send me a direct message including your first and last name and complete service address to get started

Here's the detailed steps to direct message us: 

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message