1 Message
Bury service line
I have a service ticket to bury my service line, however it's been awhile and would like to know if the ticket is still open.
1 Message
I have a service ticket to bury my service line, however it's been awhile and would like to know if the ticket is still open.
EG
Expert
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107.1K Messages
28 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAdrienne
Official Employee
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899 Messages
28 days ago
Hey there, user_1pparq! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. We can certainly take a look, there are many factors that could cause delays in getting the line buried, but typically the processing time is around 14-days. You can go here with all the details regarding the process of the line bury. Do you recall when you placed the ticket?
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