2 Messages
Bury newline m
Nobody ever came on Friday March 21 2025. I have a job # and tech #. BEEN WAITING 2 MONTHS .. WHAT SHOULD I DO . XFIN ROBO AGENT Gives me runaround. . THEYVE AREADY MARKED UTLITIES THE FIRST WEEK I REAUESTED SERVICE Itsbeen so long tge marks for utilities are fading. Please help . Where do I go from here ?
XfinityThomasC
Official Employee
•
2.5K Messages
1 month ago
Hello, @user_lrk17v
Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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