1 Message

Tue, Jun 8, 2021 8:53 PM

Bury my drop


I received a call telling me that someone was going to come and bury our line last Friday. It is now Tuesday and I haven't heard anything. I have tried to call the number back repeatedly ([Edited: "Personal Information"]) and I'm not getting a returned call. 






88K Messages

2 m ago

Concern moved here for greater exposure to actual Comcast employees. 

Official Employee


71 Messages

2 m ago

Hello @user_4a1fd2, thank you for reaching out to us in our forum for help. Could you please send me a private message with your full name and the service address associated with your account? Our team can definitely take a further look.


To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

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