Visitor
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7 Messages
Bury my cable from my new service 7 months ago
Why can't you guys come out here and bury my cable from my new service 7 months ago I have asked have been told they had scheduled been given confirmation numbers nobody ever comes out I can't mow my grass I need the cable buried my address is [Edited: "Personal Information"]man come bury the cable that's all I want
XfinityAngie
Official Employee
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3.1K Messages
5 hours ago
Please send us a DM with your name and address.
Here are the detailed steps to direct message us:
1. Click "Sign In" if necessary.
2. Click the “Direct Messaging” icon.
3. Click the “Start new conversation” (pencil and paper) icon.
4. In the “To:" line, type “Xfinity Support”.
5. As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
6. An “Xfinity Support” graphic will replace the “To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press “Enter” to send it.
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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EG
Expert
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122.4K Messages
1 hour ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section.
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