The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
user_yfib20, hello and thank you for reaching out to us through Xfinity Forums. Can you tell me a bit more about the cable? Is it running across your yard, or somewhere near your home? What color is the cable? I'm pretty sure you need what we call a drop bury. If that is the case, you have come to the right place and we can help get that taken care of.
EG
Expert
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122.4K Messages
1 hour ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAngie
Official Employee
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3.1K Messages
1 hour ago
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