Good morning ndoak1. We can easily help investigate everything here from our end. Apologies that this line was not addressed, but let's get this figured out. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message: Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "Start New Conversation" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
Hello, @user_qm3xcn I can submit a claim ticket for this damage. Could you please send our team a direct message with your full name and full address? To send a direct message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
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XfinityTommy
Official Employee
•
2.9K Messages
2 days ago
Good morning ndoak1. We can easily help investigate everything here from our end. Apologies that this line was not addressed, but let's get this figured out. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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user_qm3xcn
Visitor
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1 Message
2 days ago
They ran cable lines thru my yard and now I have sinkholes where they dug
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