Visitor
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1 Message
Bury Cable
How do I get definitive information on getting my cable buried? It has been more than two weeks since it was installed temporarily. The Xfinity staff says they don't know who is supposed to come, can't contact them, have no way of knowing when they will show up.
XfinityMarcus
Official Employee
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1.8K Messages
2 hours ago
user_958y7f thank you for using the Xfinity Community Forum page to reach out regarding your cable getting buried. We are more than equipped to assist you with getting the ball rolling on this appointment. Firstly, please send me a direct message with your full name and complete service address to get started.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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