1 Message

Tuesday, September 26th, 2023 11:07 PM

Bury cable

When will my cable line be buried?



101.6K Messages

2 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee


3.6K Messages

2 months ago

Thanks for getting this moved, @EG!

Hello, @user_00bdea! Thanks for reaching out to us on the forums! I know it can be frustrating having that orange line on top of your yard. This process can take up to 14 days after a ticket has been made. This is usually done by the tech that is installing your services or needed to replace your current line. Can you let us know when the tech was out there?

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