Visitor
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1 Message
bury cable
Hello, I have had the cable line sitting on my back yard for a year. I have submitted multiple requests to have it buried. I need to have it buried.
Visitor
•
1 Message
Hello, I have had the cable line sitting on my back yard for a year. I have submitted multiple requests to have it buried. I need to have it buried.
EG
Expert
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110.3K Messages
3 years ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRyanE
Official Employee
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1.1K Messages
3 years ago
Hello @user_8e3442, thanks for reaching out for help with the line in your backyard. We will be glad to help get this taken care of. To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "direct messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Please let me know if you have any questions or run into any problems.
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