New Poster
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1 Message
Bury cable
We have the cable in front of our house attached to the power poles which obstructs our water view. We are wanting to have the cable buried and need someone to contact us.
New Poster
•
1 Message
We have the cable in front of our house attached to the power poles which obstructs our water view. We are wanting to have the cable buried and need someone to contact us.
Responses
ComcastMichelleR
Official Employee
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369 Messages
6 m ago
Thanks so much for taking the time to reach out to us regarding the aerial drop line. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your home and we want to do all that we can to assist. I would love to put in a request to ensure that we get someone out to review options for that aerial line. Can you please reach out through private message with your first and last name, name on the account if different, service address and account number? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: comca.st/30x1qW2.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Expert
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25.8K Messages
6 m ago
@dkaivo
To send a private message to @ComcastMichele please click on her name and then on Send Message.
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