Visitor

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3 Messages

Monday, May 11th, 2026 8:26 PM

Bury Cable Line

I had my fiber line installed on Apr 20 but I can't get anyone to bury the line. I have called daily for over a week and every day they don't know why and "elevate it" and nothing happens. How do we get this buried?

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Official Employee

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1.4K Messages

8 hours ago

Good afternoon user_matt81. I would be happy to assist you. Have any steps been taken so far? As far as preparing for the line to be buried? Like any survey done by our local team, or any markings made yet?

 

Visitor

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3 Messages

Honestly, I don’t know! They have had other cable lines being buried on my street and so I don’t know what markings are for you guys and what are not.

Official Employee

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1.4K Messages

I will be happy to take a look in to this further. I will need some additional information. 

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Visitor

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3 Messages

ok, i sent a message

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