You have the correct team here :) I ask that you reach out privately, so we can cover the details of your request. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
XfinityVianney
Official Employee
•
2.5K Messages
7 hours ago
user_gjcbjh,
You have the correct team here :) I ask that you reach out privately, so we can cover the details of your request. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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