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user_7kss7l
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Sunday, February 8th, 2026 1:52 AM

Bury cable line

The tech that installed my service told me someone would come out to bury the line, that was about a month ago now. @Xfinity Support I'd like to confirm this is actually happening. 

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12 hours ago

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XfinityVictor

Official Employee

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12 hours ago

 

user_7kss7l Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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