1 Message
Bury cable line
I need Xfinity come out and re-bury the cable line. It has unearthed itself. I am having some work on my home and the contractor has showed me where the line has come above ground. He said it wasn’t very that deep in the first place. I have called 811 and the utilities have been marked now I need to schedule it
XfinityJohnG
Official Employee
•
1.3K Messages
25 days ago
Thank you for reaching out to us here @user_wpa47f. We can certainly assist you here with that request for the cable line. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
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