Bury cable line request

user_gew2yh I'm sorry to hear you're having trouble getting in touch with someone about burying your overhead line. I can definitely help you with that! Please send me a direct message with your full name and address so I can start the process of submitting your request. I'll be happy to guide you through the next steps once I have your information.

 

To send a "Direct Message":

Click "Sign In" if necessary

Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it