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Friday, November 15th, 2024 7:09 PM

bury cable drop

When can I expect the cable drop to be buried? It's been laying on the ground since 8/21/24

Official Employee

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962 Messages

7 days ago

 

user_2ptv5z Thanks for posting on our Community Forums. I'm sorry it has been so long since the line was run, and our team can help look into this for you. Please send our team a direct message with your full name and address.
 
To send a Direct Message:

 

 

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  • Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
    • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
    • An "Xfinity Support" graphic replaces the "To:" line.
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it.

 

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