Visitor
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1 Message
Bull reduction
My bill has gone up. My wifi gas gotten worse ti the point if full outage. And im getting hit left and right with ads about 5 year price guarantees. Reduce my bill or im dropping you for Mint
I also cant contact anyone because there is no email or phone number?? Like anywhere? Its just this and the chat bit that keeps saying all reps are busy. This is the only way to contact anyone? This is awful
XfinityAngie
Official Employee
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2.2K Messages
2 days ago
send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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