New Poster
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6 Messages
Broken utility box
I have a damage utility box next to my driveway that has been damage during winter storm this year. I have open a complaint ticket but was closed a day later. Does xfinity support and make repair to this box?
Your ticket [Edited: PII] for your Damage complaint has been completed successfully. There's nothing else you need to do!
XfinityMarcus
Official Employee
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2.1K Messages
1 year ago
kansay thank you for using the Community Forums page to reach out today. I would be happy to assist you with the damaged utility box. Thank you for sharing the ticket information with me. Can you also send us a direct message with your full name and complete service address?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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