Visitor
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1 Message
Broken pedestal in neighbor's yard
The pedestals between my yard and the neighbor's yard is damaged. It's leaning and cables are exposed. I believe this to be a safety hazard. Can someone come out and take a look and replace as necessary?
XfinityNatalie
Official Employee
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753 Messages
2 hours ago
Greetings, user_cg4nr5! We appreciate you posting on our XFINITY Community forum with your exposed cable line concern. Rest assured, you have reached the right team to assist you with helping ensure we get a technician out there soon to repair this pedestal.
Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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