Visitor
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1 Message
Broken Pedestal box
A snowplow damaged the pedestal box in my yard (I have an account). Everything works fine, but the box is broken with exposed wires. How do I report this?
Visitor
•
1 Message
A snowplow damaged the pedestal box in my yard (I have an account). Everything works fine, but the box is broken with exposed wires. How do I report this?
XfinityRichard
Official Employee
•
3.2K Messages
1 month ago
Hi there, @user_uzclxr ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear a snowplow damaged the pedestal box. Please be assured you reached the right person to assist you and get this taken care of for you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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