Visitor
•
1 Message
Broken outside cable box
Outside cable box was damaged (run over) outside my property.
I lost all xfinity services until I stuck the cable wire back into the broken connector.
Please fix as soon as possible..!!
Thank You
Visitor
•
1 Message
Outside cable box was damaged (run over) outside my property.
I lost all xfinity services until I stuck the cable wire back into the broken connector.
Please fix as soon as possible..!!
Thank You
CCShan
Official Employee
•
443 Messages
2 years ago
@tnretired Thank you for reaching out. Please send us a Direct Message with your name and address.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3KQF8q9 for an example.
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