SarahMW's profile

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Thursday, October 1st, 2020 2:00 PM

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Broken Open Cable Box, Exposed Cable

There is a broken cable box with wires strewn behind my house in a condominium community.  It is a safety hazard and poses a risk for injury.  A phone call to Comcast did not result in any fix, and the condominium association has said that Comcast will not respond to them.

 

How can this be removed/fixed?

 

Thank you.

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Official Employee

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7K Messages

5 years ago

Hi SarahMW. Thank you for visiting and posting on our Forum. I can assist with submitting a ticket to our local maintenance office so we can get someone out to take care that damaged utility box. Please send me a private message and include your full name and service address so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me. 

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